Job Description

Salary: $99,000 - 139,000 per year Requirements:

• We are looking for a bachelors degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent practical experience.
• We need at least 7 years of progressive experience in IT, ERP platforms, or technical administration, ideally within manufacturing or distribution.
• We require 5+ years of direct, hands-on Epicor ERP administration experience; Epicor Kinetic experience is strongly preferred.
• We need strong technical capability with SSRS reporting and Epicor tools such as BAQs, BPMs, dashboards, and the Epicor Administration Console.
• We expect a solid understanding of manufacturing, supply chain, inventory, MRP, and accounting workflows.
• We require experience with system upgrades, on-premise or cloud SaaS deployments, and integrations such as APIs, EDI, and third-party systems.
• We need familiarity with IT infrastructure, networking, security principles, and database administration.
• Preferred qualifications include Epicor certification or formal training.
• Preferred experience includes cloud or hybrid environments such as Azure or AWS.
• Preferred knowledge includes Power BI, REST APIs, or related ERP modules.
• Preferred technical experience includes SQL Server, advanced query development, and programming with C#, .NET, or Visual Basic.
• We value project management experience and the ability to lead small to medium ERP initiatives.
• We seek strong analytical, problem-solving, and communication skills, including the ability to explain technical concepts to non-technical users.
• We require the ability to communicate effectively in English with coworkers, supervisors, and third parties.

• We administer, configure, maintain, and support our Epicor ERP environment, including upgrades, patches, integrations, and performance tuning.
• We establish ERP governance standards for change control, naming conventions, and data consistency.
• We manage user access, security roles, permissions, licensing, and compliance.
• We develop and maintain BAQs, BPM workflows, dashboards, customizations, and SSRS reports.
• We troubleshoot system issues, perform root cause analysis, and implement lasting fixes.
• We support ERP implementations, migrations, data conversions, and integrations with other business systems.
• We partner with stakeholders to assess requirements and convert them into functional and technical solutions.
• We monitor system performance, backups, and disaster recovery processes to protect stability and data integrity.
• We create and maintain documentation, training materials, workflows, and best practices for end users and our IT team.
• We provide end-user support, training, and guidance on Epicor functionality.
• We stay current on Epicor updates, new features, and industry best practices.
• We support and lead future ERP enhancements, integrations, and automation initiatives to expand Epicor capabilities and improve connectivity across systems.
• We comply with EH&S policies, regulatory requirements, and company rules, and we support a safe and environmentally responsible workplace.
• We report unsafe conditions or practices and help drive prompt resolution of potential hazards.
• We attend scheduled EH&S training and actively contribute to EH&S goals and improvement efforts.

• AWS
• Azure
• C#
• Cloud
• ERP
• Support
• Power BI
• REST
• SQL
• Security
• Visual Basic
• ASP.NET

More:

We are hiring a full-time Epicor System Administrator based in Chester, CT for our IT department. In this role, we serve as the primary technical resource for our Epicor ERP platform, supporting high availability, data integrity, security, and business alignment. We work closely with teams across manufacturing, finance, operations, and IT to improve system performance, resolve issues, and drive continuous improvement. We also value strong documentation, teamwork, customer service, and the ability to adapt as business needs evolve.

last updated 34 week of 2026

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