Job Description

Job Responsibilities:

• Configure, deploy, and troubleshoot Cisco routers and switches in support of branch refresh and new site initiatives.
• Assist with network refresh program execution, including staging, equipment shipping, and on-site coordination.
• Submit and track change requests through ticketing systems, ensuring compliance with Exelon’s processes.
• Collaborate with engineers, project stakeholders, and real estate teams to deliver on customer initiatives.
• Participate in Agile processes (no daily standups; two-week sprint structure).
• Document configurations, changes, and procedures for operational teams.
• Provide support in analyzing and resolving network performance issues.
• Contribute to team efforts in automation and infrastructure-as-code where applicable.

Skills:

• Networking
• CCNA
• CCNP
• Ansible
• Python

Education/Experience:

• High School.

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