Job Description

Are you energized by keeping complex work organized and moving forward? Do you love making it easier for others to do their best work by anticipating needs, managing details, and tightening up processes? Are you excited by the idea of helping guide a large, multi-year software implementation from behind the scenes?

Grant Street Group is looking for a Project Coordinator to support our Project Managers and implementation teams as we deliver TaxSys, our enterprise property tax system, to large county clients.

We'd love to hear from you if all of the following are true:

-You genuinely enjoy supporting others, making sure they have everything they need to be effective, and helping ensure the entire team stays aligned.

-You are comfortable working independently , using sound judgment to decide what to do next, and also know when to pull others in to collaborate, escalate, or realign .

-You take a strong sense of ownership over your work, following through thoroughly and closing loops without being asked.

-You have exceptional attention to detail , and you notice when something doesn't line up on a schedule, in a document, or in a plan.

-You're organized and calm in the midst of long, complex projects with many moving pieces.

-You're available to work Pacific Time Zone hours as needed to support California projects.

A background in project management is not required for this role. It would be a plus, but we're equally interested if you have built strong coordination, communication, and organizational skills in other roles (operations, administration, implementation support, etc.).

About Grant Street Group and the role

Grant Street Group is an innovative and rapidly growing software company that supports government agencies in specialized financial transactions. Our hosted Software as a Service (SaaS) applications focus on tax collection, electronic payments, bond auctions, and more.

As a Project Coordinator , you'll be embedded in our Project Management Office (PMO), working primarily on one of our largest and most complex client implementations: a multi-year TaxSys implementation for a large county government. You'll partner closely with Project Managers, Product Managers, Business Analysts, and many others to keep work organized, visible, and on track.

Project Coordinators at Grant Street support successful delivery of product implementations and initiatives by:

-Applying tools and techniques that help produce predictable, high-quality project outcomes.

- Supporting Project Managers and project teams so projects stay on track and can adapt to unanticipated change.

-Helping communicate project progress, risks, and needed interventions to stakeholders.

Over time, this role provides opportunities to grow project leadership skills and take on increasing responsibility for portions of project planning and execution.

What you'll do - Examples of responsibilities include:

Schedule and coordination

• Manage internal and client-facing calendars for project meetings and on-site client visits across a large project team.
• Anticipate and resolve scheduling conflicts based on project priorities, including for critical activities like requirements gathering workshops, testing events, and go-live rehearsals.
• Help coordinate travel and on-site logistics (rooms, agendas, AV, materials).

Project documentation and tools

• Become an expert in our project tracking software and help others use it effectively.
• Help keep project spaces organized and easy to navigate as our documentation grows over the course of the implementation.
• Help maintain a consistent work breakdown structure in our ticketing system.
• Assist with status updates and lightweight reports for internal leadership and client stakeholders.

Process and workflow support

• Help the team adhere to agreed upon project processes (for meeting notes, ticket hygiene, status updates, escalation paths, etc.) and gently reinforce those habits over time.
• Assist Project Managers in monitoring project progress and schedule , including tracking key dates and milestones for our implementation.
• Help identify, log, and track issues and risks , and ensure they are visible to the right people at the right time.
• Brainstorm and implement processes that make our implementation processes more efficient over time.

Cross-team coordination

• Help new project team members get oriented to the project's structure, processes, calendars, documentation, and expectations.
• Support collaboration between application, data conversion, and technical teams so that cross-functional work stays aligned.
• Work alongside other internal Grant Street teams such as travel, operations support, and admin teams when logistical needs arise.

Meeting support and follow-through

• Take clear, concise meeting notes , capturing decisions, action items, owners, and due dates.
• Track and follow up on action items to ensure they are captured in our ticketing system and are moving toward completion.

We're looking for someone who can grow with the role, not someone who checks every box on day one. That said, successful candidates are likely to demonstrate:

• 3+ years of professional experience in roles that required strong coordination, organization, and communication (e.g., project coordination, operations, implementation support, administration, or similar).
• Outstanding organizational skills -you can manage many parallel tasks, deadlines, and stakeholders without dropping details.
• Demonstrated ownership and initiative : you see what needs to be done, follow through without hand-holding, and raise concerns early when something doesn't look right.
• Clear written and verbal communication , including the ability to synthesize information from complex discussions into concise notes and action lists.
• Comfort working in remote, distributed teams , using tools like Google Workspace, Slack, Confluence, Jira, and Wrike to stay connected and organized.
• A collaborative mindset -you listen well, build strong working relationships, and are comfortable coordinating with people across functions and levels.
• Sound judgment about when to move forward independently and when to ask questions, escalate, or pull others into the conversation.

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