ServiceNow Consultant Job at Akaasa Technologies, Remote

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  • Akaasa Technologies
  • Remote

Job Description

POSITION

ServiceNow Consultant x2

REQUIRED SKILLS

Required Skills & Experience

  • Experience with ServiceNow CMDB (Configuration Management Database)
  • Understanding of Software Asset Management (SAM) concepts and dependencies
  • Strong knowledge of CI relationships, lifecycle status, and asset data models
  • Experience troubleshooting ServiceNow Discovery and data ingestion issues
  • Familiarity with AWS environments and CMDB integrations
  • Ability to analyze, categorize, and remediate CMDB data issues
  • Consultant mindset with strong problem-solving skills

Preferred / Nice to Have

  • ServiceNow certifications (CMDB, Asset Management, or related)
  • Experience with Performance Analytics

Profile Types

Mid-Level Consultant (1 2 Years Experience)

  • Solid understanding of ServiceNow CMDB fundamentals
  • Knows their way around the platform and can navigate CI relationships and data models
  • Able to identify and help resolve SAM-related blockers
  • Supports remediation efforts under guidance from senior resources

Senior / Expert Consultant

  • Deep CMDB expertise with ability to identify systemic issues and guide teams
  • Leads CMDB health initiatives and drives SAM readiness strategy
  • Acts as a trusted advisor on CMDB design, governance, and integrations
  • Owns complex CMDB challenges and mentors junior team members

Job Tags

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