Sr. AV and Events Platforms Administrator Job at Vertex Pharmaceuticals, Boston, MA

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  • Vertex Pharmaceuticals
  • Boston, MA

Job Description

Vertex Pharmaceuticals seeks a senior technical leader to administer and optimize enterprise collaboration, videoconferencing, and event technology platforms globally. The role combines platform administration, conference room infrastructure management, high-profile event support, and strategic technology evaluation for a hybrid workforce.

Responsibilities

  • Administer enterprise collaboration, videoconferencing, and webcast platforms; manage configuration, licensing, security, and governance globally
  • Own lifecycle and operational health of conference room systems, scheduling displays, AV hardware, and event-production tools
  • Provide technical leadership for executive meetings, town halls, webcasts, and high-profile events; coordinate rehearsals and live support
  • Serve as Tier 3 escalation for complex incidents; proactively monitor platform health, call quality, and resolve issues
  • Manage integrations across Microsoft 365, Google Workspace, Slack, Salesforce, ServiceNow, and identity platforms

Requirements

  • Bachelor's degree in Engineering, IT, or related field; equivalent work experience considered
  • 5+ years supporting enterprise AV, videoconferencing, Unified Communications, or collaboration technology
  • Administration experience with Zoom, Microsoft Teams, Webex, or comparable platforms
  • Technical support for conference room systems and integrated AV hardware in distributed environments
  • Experience delivering technical support for live, hybrid, virtual events, and webcasts
  • Strong troubleshooting across audio, video, conferencing, streaming, hardware, and connectivity

Job Tags

Work experience placement

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