Job Description

About Gigs

At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.

Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.

Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.

If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.

Things We Care About

We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.

• Speed. We move and we ship. We set bold deadlines and treat every week like it matters.
• Ownership. If you see something broken, fix it. We don't wait for permission.
• Customer Obsession . Our customers' product is our product.
• Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information.
• First principles. We don't ask how things have been done before. We ask why they were done that way at all.

The Role

We're looking for an exceptional creative leader to define and drive Gigs' brand into its next chapter. As a principal-level player, you'll balance hands-on craft with strategic leadership, shaping how Gigs presents itself to the world.

You'll own brand refresh strategy, not just execution. That means setting the creative direction for Gigs' new visual identity, establishing the standards others build from, and ensuring everything we put into the world feels intentional, cohesive, and ahead of the curve. You'll be a foundational voice in the brand studio, working across the organization to push our brand to new heights.

Salary Range: USD 200,000 - USD 240,000

(The final offer depends on your background, skills, and how you perform through the process. We're open to considering outlier candidates, which may result in an adjustment to the scope and compensation)

What You Will Do

• Own Gigs' rebrand strategy and set the creative direction for how the brand evolves across all channels, formats, and verticals.
• Contribute high-quality executions, raising the bar for the whole team.
• Collaborate cross-functionally with Product, Marketing, and GTM teams to ensure brand cohesion across every surface and touchpoint.
• Own relationships with external agencies and freelancers, including briefing, feedback, and quality control.
• Maintain and evolve Gigs' brand governance, setting the standards that keep internal teams and external partners shipping consistently.
• Iterate on the design foundation and scale the design language of a fast-growing generational scale-up.
• Create templates and systems that let the team deliver at pace without sacrificing quality.

What We Are Looking For

• Proficiency in Figma and Adobe Creative Suite (Illustrator, Photoshop, InDesign).
• Strong motion design and/or 3D skills (e.g. After Effects, Blender, etc.) and the ability to bring assets to life.
• Experience working with website CMS design tools.
• Agency or scale-up experience preferred, showcasing resilience and adaptability across diverse, fast-moving projects.
• Proven track record leading large-scale design initiatives, including at least one end-to-end rebrand.
• Experience scaling a brand design function, including building systems, raising standards, and growing team capability.
• Having owned a brand at a company that went through significant growth or a major product evolution.
• Fintech industry familiarity is beneficial; mobile and web UI understanding is a plus.

Work At Gigs

At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. You should expect regular time in one of our hubs , as well as occasional travel for team workshops, customer meetings, and Gigs Republic, our bi-annual company off-site . Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.

What We Offer

At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan

Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.

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