Job Description

Job Opportunity: User Experience (UI/UX) Designer (Hybrid)

We are seeking an experienced UI/UX Designer (also open to Interaction Designers, User Interface Designers, or Experience Architects) to design intuitive, accessible, and engaging user experiences across web and mobile applications. This role focuses heavily on user-centered design, usability research, and rapid prototyping.

• Location: Raleigh, NC (Local candidates only)
• Work Arrangement: Hybrid
• Interview Mode: Webcam or In-Person

Key Responsibilities

• User-Centered Design: Create intuitive interfaces for web, mobile, and enterprise applications that meet complex user needs and business objectives.
• User Research & Artifacts: Conduct user research, surveys, and usability testing to build user personas, empathy maps, and comprehensive customer journey maps.
• Wireframing & Prototyping: Build functional wireframes, high-fidelity mockups, and interactive prototypes using tools like Figma, Adobe XD, or Sketch.
• Design Systems: Develop and maintain unified design systems, component libraries, and visual style guides to ensure platform-wide brand consistency.
• Accessibility Compliance: Ensure all digital interfaces comply strictly with usability and accessibility standards (WCAG).
• Cross-Functional Collaboration: Partner with product managers, business analysts, and frontend developers to align interface designs with technical requirements.

Required Skills & Qualifications

To excel in this role, you must bring a strong portfolio demonstrating user research and visual execution:

• UX/UI Production: Proven professional experience designing responsive user interfaces for both web and mobile application ecosystems.
• Design Tooling Proficiency: Advanced, hands-on mastery of Figma, Adobe XD, Sketch, or comparable industry prototyping software.
• Research & Analysis: Strong background running usability testing, analyzing user behavioral metrics, and identifying workflow pain points.
• Accessibility Standards: Direct knowledge of WCAG compliance, inclusive design strategies, and universal accessibility best practices.
• Communication & Presentation: Exceptional communication skills to pitch design concepts and interaction specifications to project leadership.

Preferred (Bonus) Skills

• Public Sector / Government Experience (Required)
• Experience designing large-scale enterprise or citizen-facing portals.
• Familiarity with Agile/Scrum environments and product development lifecycles.
• Conceptual understanding of frontend technologies ( HTML, CSS, JavaScript ).

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