Job Description

Be the Heart of Our Hospital
Veterinary Receptionist – Client Services

Do you thrive in a fast-paced front desk environment where no two days are the same? Do you enjoy helping people, supporting pets, and keeping things running smoothly under pressure?

Spot On Veterinary is hiring a Veterinary Receptionist (Client Services Representative) to join our team at our 16,000 sq ft modern veterinary hospital located on the border of Old Greenwich and Stamford. The front desk is the heartbeat of our hospital—and this role sets the tone for every client and patient experience.

Why You’ll Love Working Here:

• A supportive, collaborative team that has your back
• A modern, high-volume veterinary hospital with diverse daily cases
• Real opportunities for growth and advancement
• A workplace built on professionalism, compassion, and accountability
• A facility you’ll be proud to represent every day

Your Role:

You’ll be the first point of contact for our clients—delivering a calm, organized, and welcoming experience from arrival through checkout.

Responsibilities include:

• Greeting clients and patients in person, by phone, and email
• Scheduling appointments and managing daily workflow
• Triaging client questions and communicating with the veterinary team
• Handling check-ins, checkouts, and billing accurately
• Supporting client communication, front desk operations, and administrative tasks
• Keeping the reception area organized and client-ready

What We’re Looking For:

• Veterinary reception or animal care experience preferred
• Strong communication skills with a calm, professional demeanor
• Ability to stay organized in a fast-paced environment
• Confident multitasker with attention to detail
• Team-oriented, reliable, and client-focused

About Spot On Veterinary:

• Full-service veterinary hospital (preventative, urgent, and specialty care)
• Rehabilitation and advanced medical services
• Grooming and full-service spa
• Daycare and boarding services in a modern facility

How to Apply:

If this sounds like a strong fit, we’d love to hear from you.

Please send your resume and cover letter. Include your last name in file names and the phrase “Amazing Client Service” in your cover letter to confirm attention to detail.

We are hiring immediately for the right candidate.

Spot On Veterinary is an equal opportunity employer committed to creating an inclusive workplace.

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