Job Description

Job Description and Duties

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program.

The Franchise Tax Board's Filing Division Hiring Team (FDHT) is looking to hire an Analyst II Hiring Analyst to provide administrative support to Filing Division management and staff for hiring and recruitment activities. We are seeking an organized, reliable, and enthusiastic individual with experience in multi-tasking and team collaboration with a goal of exceeding customer expectations. You will conduct, analyze, and support Filing Division mass hiring and other advanced efforts, where a mass hire constitutes a single hiring effort of 10 or more positions. Your responsibilities include all tasks and Human Resources liaison activities related to coordination and support of the more complex, lengthy, and advanced hiring efforts within the Filing Division. We offer free parking, excellent benefits, and opportunities for career development and advancement.

This position requires 4 or more days in the office per week. It is designated office-centered and may be eligible for some remote work based on departmental guidelines and operational need.

Additional positions may become available (RPA 2627-00610).

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You will find additional information about the job in the .

Working Conditions

This position requires 4 or more days in the office per week. It is designated office-centered and may be eligible for some remote work based on departmental guidelines and operational need.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship, now or in the future .

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to .

CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein.

**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the

Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements”.

• Knowledge of Human Resources and departmental hiring policies and procedures.
• Ability to evaluate and improve overall customer experience.
• Upholds confidentiality and demonstrates a high level of professionalism.
• Strong work ethic and enthusiasm.
• Self-motivated, proactive, and resourceful.
• Demonstrates initiative, integrity, ownership, and accountability.
• Keeps management apprised of problems or areas of concern.
• Strong skills utilizing Microsoft Office 365 products including Outlook, Word, Teams, Visio, SharePoint, and Excel.
• Strong organizational skills, including the ability to move between tasks with attention to detail and accuracy.
• Ability to communicate effectively and positively using a variety of techniques.
• Ability to shift priorities and/or workloads in order to achieve program goals.
• Ability to use tactfulness and good judgment while working cooperatively with others.
• Ability to work independently as well as effectively in a team environment.
• Ability to work under pressure on multiple processes and/or assignments simultaneously.
• Ability to effectively analyze issues, define problems, utilize good judgment, and recommend effective solutions.
• Ability to take the initiative to see tasks through to completion.
• Experience applying innovation to improve workloads and processes using business process improvement strategies.
• Experience with employee hiring, recruitment, retention, or move coordination programs and services.
• Experience building trust and productive working relationships with customers, management, and peers.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

In addition, Franchise Tax Board offers the following:

• Convenient transportation and commuting options include : Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities

Additional Application Instructions

A complete application package must be received in the Classification & Hiring Unit or postmarked by the final filing date and must include:

1. Completed employment information on the STD. 678, including the “From” and “To” dates, “Hours Per Week,” and “Duties Performed" fields for all jobs listed in the “Employment History” fields (resumes do not take the place of these fields on the STD. 678)
2. All of the required documents listed in the “Required Application Package Documents” section
3. The position number and job control number in the job title line of the STD. 678, if submitting a paper application package (these numbers will auto-populate in the job  title line of the STD. 678 if submitting an electronic application through your CalCareer Account )

1. A signature, if submitting a paper application package

Candidates who do not follow all of the listed application instructions may be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview.

Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the “Application Instructions” section.

Do not include full Social Security Number, method of eligibility, and LEAP information in your application package.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Supplemental Application -

  In order to be considered for this position, interested candidates must submit a supplemental application. Your response must be no more than 1 type-written page(s) in length, using 12-point font, 1-inch standard margins and include your first and last name in the upper right-hand corner of each page. Respond to the following supplemental statement(s)

  Supplemental Question(s)

  
  Describe what you have done to demonstrate the importance of sharing and receiving accurate and timely information.

  • What did you do?
  • Why was this necessary?
  • What did this achieve?

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